Returns & Exchanges

At HomeGrown Decatur, we want you to love every piece you bring into your home; if you are not completely satisfied, we accept returns on eligible items within 30 days of delivery. Please ensure all items are in their original condition and packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal or email our support team with your order number and the reason for the return.

2

Prepare the Package

Carefully pack the items in their original boxes with all protective padding to prevent damage during transit.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing